Bench Service Partnership, HQD Portable, 1 Service/Year

Bench Service Partnership, HQD Portable, 1 Service/Year
Product #: BSPHQD
Unit Price Contact Hach

Routine Maintenance

Every piece of analytical instrumentation requires some level of routine maintenance to assure accuracy and minimize downtime. With a Service Partnership, we ease the burden by helping you manage your maintenance schedule according to the specific needs of each instrument. When you choose Hach, you can be confident that the highest quality parts are being used and the job gets done right.

Calibration/Certification

We know how important instrument calibration and certification is in maintaining regulatory compliance. As part of every service we provide, we verify that the instrument is performing to our factory specifications and provide the documentation you need to minimize compliance risk.

Advanced Maintenance

With ease of use and simpler routine maintenance comes behind-the-scenes complexity that requires special tools and skills that Hach Service is uniquely qualified to provide. Our advanced maintenance services, including in-depth systems diagnostics, detect and prevent potential issues that can degrade performance or reduce the life of the instrument.

Repair

We understand the impact to your process and your operations when your equipment goes down. You need a service partner who has the resources necessary to get you back up and running fast. With repair coverage through a Hach Service Partnership, you get priority service from skilled professionals with the knowledge, tools, and parts readily available to restore your equipment to proper operation as quickly as possible.

What's included?

Hach’s Bench Service Partnership provides full coverage for repairs and annual preventative maintenance, calibration, and certification service at the Hach Service Center. As a Partnership customer, your service will be put into priority status with a five-day turnaround time. For select models, we provide a free loaner instrument when available, so your analysis won’t be impacted while your unit is being serviced. Upon completion of service, we’ll cover the cost of second-day return shipping. You’ll also have access to unlimited technical support with an exclusive toll-free number that puts you at the front of the call queue.

Specifications

What's included?: Hach’s Bench Service Partnership provides full coverage for repairs and annual preventative maintenance, calibration, and certification service at the Hach Service Center. As a Partnership customer, your service will be put into priority status with a five-day turnaround time. For select models, we provide a free loaner instrument when available, so your analysis won’t be impacted while your unit is being serviced. Upon completion of service, we’ll cover the cost of second-day return shipping. You’ll also have access to unlimited technical support with an exclusive toll-free number that puts you at the front of the call queue.