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Every piece of analytical instrumentation requires some level of routine maintenance to assure accuracy and minimize downtime. With a Service Partnership, we ease the burden by helping you manage your maintenance schedule according to the specific needs of each instrument. When you choose Hach, you can be confident that the highest quality parts are being used and the job gets done right.
Calibration/Certification
We know how important instrument calibration and certification is in maintaining regulatory compliance. As part of every service we provide, we verify that the instrument is performing to our factory specifications and provide the documentation you need to minimize compliance risk.
Advanced Maintenance
With ease of use and simpler routine maintenance comes behind-the-scenes complexity that requires special tools and skills that Hach Service is uniquely qualified to provide. Our advanced maintenance services, including in-depth systems diagnostics, detect and prevent potential issues that can degrade performance or reduce the life of the instrument.
Repair
We understand the impact to your process and your operations when your equipment goes down. You need a service partner who has the resources necessary to get you back up and running fast. With repair coverage through a Hach Service Partnership, you get priority service from skilled professionals with the knowledge, tools, and parts readily available to restore your equipment to proper operation as quickly as possible.
What's included?
Hach’s Field Service Partnership provides full coverage for on-site repairs and preventative maintenance, calibration, and certification services according to your equipment’s specific maintenance requirements. As a Partnership customer, your repairs will be put into priority status. You’ll also have access to unlimited technical support with an exclusive toll-free number that puts you at the front of the call queue. Must be purchased along with service coverage for the BioTector analyzer.
Specifications
What's included?:Hach’s Field Service Partnership provides full coverage for on-site repairs and preventative maintenance, calibration, and certification services according to your equipment’s specific maintenance requirements. As a Partnership customer, your repairs will be put into priority status. You’ll also have access to unlimited technical support with an exclusive toll-free number that puts you at the front of the call queue. Must be purchased along with service coverage for the BioTector analyzer.