Shipping and Transportation Policy

For orders with a Canada billing and shipping destination, Hach’s shipping department will select the method of shipment appropriate to the merchandise ordered, and will accommodate rush shipments by air at an additional charge (when regulations permit). Hazardous materials are shipped according to applicable transportation regulations. Hach reserves the right to approve carriers, modes of transportation and routing of products. Collect shipments in transit are the responsibility of the buyer. Should your purchase not reach its Canada destination, call 800-665-7635 for assistance in tracking your shipment. If freight appears to be damaged upon receipt, do not accept it from the carrier. If acceptance has been completed and hidden damage is discovered, contact the carrier for assistance in filing a claim.

Simplified Freight Charge Table 1,2

Effective April 11, 2020

Total Price of Merchandise Ordered Prepaid Rate
$0 - $49.99 $27.30
$50 - $199.99 $40.35
$200 - $449.99 $86.10
$450 - $749.99 $93.60
$750 - $999.99 $114.90
$1,000 - $2,249.99 $153.00
$2,250 - $4,999.99 $182.55
$5,000 - $9,999.99 $238.35
$10,000 and over 2.5% of Net Order Value

Freight charges are subject to change without notice.

1. Freight charges shown are only applicable to orders billing and shipping to Canada destinations for orders placed through Hach Canada Direct. Freight charges will be prepaid and added to invoice. Freight for the Reagent Delivery Program is charged on each shipment release and is based on the total price of each shipment release. Freight charges are subject to change without notice.

2Additional freight charges will be applied to orders containing bulky and/or heavy items.