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After investing in a new instrument, it’s important that you get off to a good start with data you can trust and confidence in your ability to properly operate the instrument. Our commissioning service assures that your SC4500 controller is delivering accurate data, that the attached sensors are communicating properly and that you're comfortable navigating your new controller's user interface and troubleshooting potential issues.
Calibration/Certification
We know how important instrument certification is in maintaining regulatory compliance. As part of every service we provide, we verify that the instrument is performing to our factory specifications and provide the documentation you need to minimize compliance risk.
Routine Maintenance
Every analytical instrument requires some level of routine maintenance to assure accuracy and minimize downtime. With a Hach Service Plan, we ease the burden by helping you manage your SC4500 controller maintenance schedule and free up your internal resources to focus on other priorities.
Repair
We understand the impact to your process and your operations when your equipment goes down. You need a service partner who has the resources necessary to get you back up and running fast. With repair coverage through a Hach Service Plan, you get priority service from skilled professionals with the knowledge, tools, and parts readily available to restore your SC4500 controller to proper operation as quickly as possible.
Advanced Maintenance
With ease of use and improved diagnostics comes behind-the-scenes complexity that requires special tools and skills that Hach Service is uniquely qualified to provide. SC4500 advanced maintenance service includes an in-depth diagnostic test to assure peak performance.
What's included?
Hach’s WarrantyPlus Partnership provides startup service, full coverage for on-site repairs, and preventative maintenance, calibration, and certification services according to your equipment’s specific maintenance requirements. As a Partnership customer, your repairs will be put into priority status. You’ll also have access to unlimited technical support with an exclusive support number that puts you at the front of the call queue.
Specifications
What's included?:Hach’s WarrantyPlus Partnership provides startup service, full coverage for on-site repairs, and preventative maintenance, calibration, and certification services according to your equipment’s specific maintenance requirements. As a Partnership customer, your repairs will be put into priority status. You’ll also have access to unlimited technical support with an exclusive support number that puts you at the front of the call queue.