Equipment Maintenance

Ensure your instruments deliver measurements you can trust.


Reliable measurement data is crucial to managing your treatment process effectively, which means you need confidence in your instrumentation—day and night. Missing equipment maintenance could lead to costly downtime or permit violations.

Do you wish you could start troubleshooting your instruments remotely when they malfunction?

Do you ever experience unexpected downtime because of an equipment failure?

Do you have enough trained staff to effectively maintain your fleet of assets?

Do you wish you had proactive notifications when equipment has upcoming maintenance?

Find answers to these challenges in the following solutions:

Click here for information on Claros Instrument Management

Claros Instrument Management

Predictive diagnostics allow you to be proactive in your maintenance by alerting you to upcoming instrument issues. Know with confidence whether changes in your measurements are due to changes in your instrument or your water.  LEARN MORE

Click here for information on Claros Data Management

Claros Data Management

With Claros Collect, you can track runtimes, temperatures, and vibration data on your equipment using any device, as well as analyze data to determine when maintenance is required. LEARN MORE

Curious? Find out what Claros can do for you today.


Security, Service, and Support

Data Security  is our priority. Hach is committed to protecting the integrity of your data, with comprehensive data security processes, continual evaluation, and best-in-class partners such as Microsoft Azure to ensure data sovereignity and to eliminate opportunities for external intrusion. From data generation to transmission, storage, and retrieval, Hach is committed to keeping your data safe, now and into the future. Learn More

Hach Support Online (HSO) pools more than 70 years of water analysis knowledge into a powerful global community. Flowing directly into our customer and technical support teams, this dynamic resource delivers real-time answers, user-friendly search tools, multiple types of content, and easy ways to connect with Hach experts. With HSO, you get the information you need and together, we can ensure water quality for people around the world.

Hach Training Center icon and link

Hach Training Center provides relevant, hands-on training to your team, giving them the experience they need to master various theories and techniques—and produce results you can trust for quality assurance, environmental safety, and regulatory compliance. Hach experts offer a large course catalog of workshop training, personalized training, and digital learning designed to increase proficiency and confidence for plant operators, instrument and field technicians, laboratory personnel, and plant managers and superintendents.

Hach ServicePlus ® Programs have been developed to help solve your maintenance and support problems. Whether it’s a lack of resources or skills, an instrument that is down, compliance concerns or the need for a predictable budget, we have programs to fit the unique challenges you face in your organization.